Community Manager

About the Role

We want to build a community around Lodge Compliance that property owners and hospitality operators actually find useful.

This isn't simply a social media posting role. You will be responsible for creating conversations, understanding members, increasing engagement and turning community activity into value for both members and the business.

What You Will Own Managing community channels. Creating useful conversations and discussions. Responding to community members. Identifying recurring member problems. Turning member problems into content and resources. Developing community initiatives. Building relationships with members and industry professionals. Tracking engagement and community growth. Identifying potential customers, partners and advocates. Feeding community insights back into the business. What Success Looks Like Community participation increases. Members actively contribute rather than simply observe. Members return because they find the community valuable. Community-generated opportunities increase. The business gains useful insights from the community. How to Apply Submit your CV. Record a 3–5 minute Loom video answering the three questions below. Share the Loom link with your application. Loom Questions Please introduce yourself and briefly walk us through your background and relevant experience. You inherit a community of 2,000 members but engagement is very low. What would you do during your first 30 days? Give us one specific community initiative you would launch for Lodge Compliance and explain how you would know whether it worked.